Primary DNS Server Failed

We are currently having some issues in our primary DNS server and we have identified the root cause of the issue. The operating system is corrupted and we have started repairing it. The customers who manage their DNS through WebsitePanel http://wp.myhostcontrols.com/ will not be able to delete/change DNS records for the time being. The secondary name server is working fine …

Data Center Maintenance 1-3 May

From Friday 1st May (approx 4PM) until Sunday 3rd May 2015 we will be performing essential maintenance work in our data center. This will involve servers and equipment being moved as part of our consolidation and infrastructure upgrade process. During this process there will be intermittent outages of systems while they are moved, these outages are unavoidable but will however be …

DRAAL-V26 Server Schedule Maintenance

Hello,     We will be installing some much-required security updates on one of our hypervisor servers. This will necessitate a restart after completion. Unfortunately, this also means that servers and services hosted on the server will also be affected. We would not be performing this exercise unless absolutely necessary.   This will be taking place on 25th April 2015, …

DRAAL-V27 Server Schedule Maintenance

Hello,   We will be installing some much-required security updates on one of our hypervisor servers. This will necessitate a restart after completion. Unfortunately, this also means that servers and services hosted on the server will also be affected. We would not be performing this exercise unless absolutely necessary.   This will be taking place on 24th April 2015, Friday …

Microsoft Security Bulletin MS15-034 – Critical

Vulnerability in HTTP.sys Could Allow Remote Code Execution (3042553) Published: April 14, 2015 Active DOS exploits for MS14-034 are already underway We strongly suggest all customers running windows servers perform a windows update and install this patch. Executive Summary  This security update resolves a vulnerability in Microsoft Windows. The vulnerability could allow remote code execution if an attacker sends a …

Shared Mail Service Transition

We are in the process of migrating the shared mail service to a new high powered server. Migration process will be carried out in such a way to ensure seamless migration and minimum downtime.   The migration process will be performed on Saturday (11th April, 2015) midnight.   Possible issues and risk involved There would be a downtime of 1-2 …

SSL Certificate Transparency

At the beginning of February this year we saw the enforcement of a Certificate Transparency (CT) initiative by Google to log, audit and monitor certificates that CAs have issued. The idea behind this is to create a public log of all SSL certificates allowing a domain owner to monitor the log for the issuance of certificates on any domain they own. …

New pricing announcement for Windows Server Licenses

It’s that time of year again where the good old folks at Microsoft have let us get over our new year / wintery blues just in time for their latest announcement in what now appears to be an almost guaranteed twice yearly increase in Windows Server licenses. Thankfully no other software has been increased and those on Windows Server Web …

5 days to go for HELM

Hello everyone Just a quick note to let you know we now have only 5 days until the HELM control panel is being switched off for Good on: MIDNIGHT 31st January 2015. Over the course of this week I will be joining the support team to contact the remaining customers to see what help you need to complete this migration …

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WebsitePanel Upgrade

As part of continuous improvement efforts to ensure the availability, reliability and performance of our infrastructure, we are going to upgrade our WebsitePanel to version 2.1.0. This will have more new features and also fixes few bugs with existing features. Some of the New Features New Updated Look Enable/Disable Dynamic and Static Webpage Compression Restart Website Application Pools Change Website the Error …